Social Networking Tools Penetrate Manufacturing

Some automation suppliers are moving to incorporate “wikis” as knowledge management tools, while one recent study shows that users want manufacturing software to become more like social media.

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AtEmerson Process Management (www.emersonprocess.com), the Austin, Texas-based automation supplier, for example, product engineers are looking toward collaborative systems such as plant “wikis” to help their customers ease the transition to a new set of workers. A wiki is a type of collaborative software program that typically allows Web pages to be created and collaboratively edited by a community of users.

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