梅萨白皮书提供了使用指标来解决关键业务问题的路线图

MESA has leveraged the extensive experience of its membership to develop both a conceptual framework and real-world best practices that enable manufacturers to achieve-and demonstrate--performance improvement.

"Management often demands that operating groups or plant managers demonstrate performance improvements in terms of business improvements," says Steve Kaplan, Global MES Administrator for Murata Power Solutions and MESA Metrics Working Group Co-Leader. "There are so many nuances to the process of diagnosing and solving problems. For example, a supplier might think its shipping process is running smoothly when it is really triggering customer problems. Mutual supplier/customer metrics' analysis can enable corrective action. The team that assembled this paper provides a range of real-world examples like this and identifies common best practices for addressing such issues."

本文远远超出了指标为何和如何提高性能并提供实际示例和最佳实践的理论。例如，除了一系列易于使用的清单（符合仪表板上可能出现的各种工作头衔或目标）的通用指标，例如，本文还包括操作问题的实际示例以及它们如何链接到财务结果。在其他主题中，纸张讲话包括：
- identifying key problems and the metrics that actually reflect those outcomes;
- diagnosing performance issues using metrics;
- identifying deviations, trends and dynamic changes;
- preventative and corrective approaches;
- goal-setting.

卡普兰说：“本文将为有多种指标经验的从业者提供指导。”“它涵盖了那些仅仅了解制造指标的人的基础知识，对于高级指标用户，它提供了充分的示例，这些示例清楚地说明了如何将指标应用于制造商的观点，这些指标都可以改善业务绩效。”

该论文现在可以供MESA成员从MESA网站下载，www.mesa.org。

开发本文的诊断目的团队的MESA指标希望与读者进行交互方法。团队成员要求在阅读论文后，您提交了您想查看MESA地址的问题，评论或相关主题。团队正在计划网络广播，并将在该会议期间解决您的评论。您可以将回复发送给：白兰地·理查森（Brandy Richardson）brandy@mesa.org。

制造业企业解决方案协会（MESA） -www.mesa.org