罗克韦尔自动化已决定利用NetBiter EasyConnect网关作为远程监控的硬件平台。这将使电压和中压驱动器能够实现24x7监控服务。此罗克韦尔自动化远程监控服务最大限度地减少了停机时间，并加快问题解决方案，这对于这些业务关键的应用程序至关重要。
Variable frequency drives, especially large drives, are often critical control components for a process or manufacturing operation. Drives are also often subject to many detrimental external influences, including environmental damage, power quality disturbances, and application abuse.To keep an eye on these external conditions and minimize downtime, Rockwell Automation wanted to find a solid and reliable solution to enable remote monitoring.
“我们正在寻找一个可以运行我们的云网关软件的小型设备，”罗克韦尔自动化的商业经理，远程监控和物联网服务。“从更具技术的观点来看，我们需要一个装修的解决方案，该解决方案是安装的，可以直接安装在驱动器上或附近，我们需要我们需要的加工电源和内存，并为蜂窝和互联网通信提供了选择我们的云平台。NetBiter EasyConnect 350和310适合我们的要求，HMS非常愿意与我们合作，使其发生。“
24x7 monitoring
与Netbiter网关connected to their drives, running their cloud gateway software, Rockwell Automation can monitor customers’ drives 24x7, looking for issues that might cause downtime now or in the future.It is also possible to help customers troubleshoot drives, wherever they are, if a problem occurs. By using the Netbiter functionality called “Remote Access” Rockwell Automation’s Support Engineers can also configure and program the drives using Rockwell’s standard configuration software, just like being on site.
Access to information means less downtime
通过不断收集和推动数据中华民国kwell Automation’s cloud platform (including parameter data and any alarms or faults the drive generates), drive performance can be viewed and analyzed.Standard dashboards and preconfigured trend graphs and reports are available to show near real-time and historical performance of the drives. Rockwell Automation can also build more and more analytics into the application to predict future issues with the drives.This makes it possible to spot potential problems even before they occur.
Improved offering
罗克韦尔自动化sees many benefits of offering remote monitoring services, both for themselves and their customers. “The result for the customer is reduced downtime and faster resolution of problems when they do occur,” says Douglas B. Weber. “Because we are using cloud technology, it is possible to see the operation of a drive at any time as long as there is an internet connection, no matter where the user or the drive is. It gives both the customer and Rockwell Automation a set of tools that allows highly skilled and limited resources to support a larger number of critical assets, spread across a larger geography. We also have a tremendous amount of stored data that can be used moving forward to build even better predictive models.”
