Pogliano说,购买的线性路径是美好的旧日子,并且不再存在。十五年前,您会看到电视广告,去商店购买玩具。广告,货架展示和购买的传统“真理时刻”模型已成为在线购物期间的“零真理”。现在,新的“真相时刻”已经出现了一些买方与玩具的首次订婚就是当别人分享他们的无法封闭的经验和玩具审查时。
这就是为什么令人难忘的未封闭体验可能是如此强大 - 不仅适用于新客户,而且还有许多其他潜在买家,他们将受到他们所看到和阅读的影响。
Pogilano’s remarks came at E-Pack Europe 2019, the inaugural event for packaging e-commerce shipments hosted by Smithers-Pira in Berlin March 26-28.
一个大的含义是电子商务购物者可能与包装互动零互动,直到它到达家里。超级彩色套件与透明水泡来展示产品,并为“试用我”纽扣推动,不要在电子商务中发挥任何作用。
相反,存在于正在享受玩具的多个产品拍摄的在线营销(甚至是视频)。没有包装。
根据Pogliano的说法,第二重要的含义来自于展示70%的青少年信托的影响者,超越传统名人,86%的女性使用社交媒体购买建议,40%的消费者承认他们在社交媒体上购买的东西。。未封闭的经验,评论和社交媒体“Buzz”可以成为别人对产品的介绍。
The YouTube unboxing craze, “the fascination of watching someone you don’t know open something you don’t own,” started with tech in 2006 with the unboxing ceremony for the Nokia E61. By 2015, in that one year alone, six and half years of unboxing video was downloaded to YouTube. Thirty-four percent of unboxing videos are posted between October and December, in the run up to Christmas.
The highest earning “YouTuber” in 2018 was an 8-year-old boy who hosts Ryan’s Toy Review. With 18 million subscribers, Ryan earned a whopping $22 million dollars as an influencer, according to Pogliano.
因此,Mattel创建了电子商务玩具包装(带黑色图形的棕色盒),可以轻松发布并进入消费者的手中。没有令人兴奋的图形的明亮彩色的商店包装均在线广告或电子商务包上有彩色储备。
So, for instance, five different Jurassic World™ cars individually packed in blister cards for shelf display, are packaged for e-commerce sale in box that looks like a cage—complete with illustrated dinosaur claws poking out of the bars of the cage. Note that Mattel now takes five individual products and “bundles” them for a higher priced offering that makes shipping costs affordable—a cardinal rule of e-commerce strategy. Mattel focuses on enriching the consumer experience when unboxing, rather than worrying about what the package looks like on the outside.
在类似的方式,一个热的Wheels®拿出者的套装良好的白色盒子,带有热门Wheels®标志,但在打开时,内部的包装成为一个双层显示车库,以保持和展示收集。在另一个热的Wheels®提供,施工崩溃套件,包装再次成为戏剧的一个组成部分,“打出”碎片,成为产品的一部分和经验。
Pagliano提供了三项规则,用于电子商务包装。
- Packaging should not get in the way of the unboxing experience. (Think those ubiquitous twist ties used for anti-theft in items bought off the store shelf. Not frustration free and not needed for in-home unboxing.)
- 包装应通过增强和展示不同的组件来创建“剧院”。
- 在某些情况下,包装可以成为如何使用和经历的产品的组成部分。(很好的“重复使用”可持续组件!)
社交媒体和影响因素对太多的人来说是至关重要的,Pogliano的未来计划包括更好地跟踪积极和负面评价,以及在社交媒体上的负面口中的情况下,最差异应该回应。